River Glen of St. Charles Residents Benefit From Medical Expertise

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River Glen of St. Charles will benefit from the expertise of the EverSafe 360° Medical Advisory Board. Seven medical, academic, and health care professionals will advise on the latest health and wellness technologies, innovations, and practices for senior living communities managed by Life Care Services.

“The EverSafe 360° Medical Advisory Board includes physicians and scientists who specialize in epidemiology, mental health, infectious diseases and indoor air quality,” says Rick Exline, executive vice president/senior managing director of Life Plan Communities. “These experts will provide real-time guidance to help ensure the safety and security of our residents and employees.” The advisory board will evaluate research and recommend health care delivery models for senior living care levels.

The COVID-19 pandemic identified an industry need for solutions that enhance the senior living experience. Focusing on its 50 years of industry leadership, LCS developed EverSafe 360° as the new standard for residents and staff’s overall safety.

“The depth and breadth of knowledge offered by this group of medical professionals will make a positive impact on resident health and wellness,” says Dr. Roy S. Rogers, III, M.D. Dr. Rogers sits on the medical advisory board and lives in a community managed by Life Care Services. “Our input will play a significant role in developing community disaster plans. As a group, we’ll ensure the health and wellness-related issues, regulatory protocol, and clinical outcome strategies are incorporated.

In addition to Dr. Rogers, the EverSafe 360° Medical Advisory Board includes:

  • Dr. Jamison Feramisco, M.D., Ph.D., founding president and chair of Apri Health, an international data analytics and clinical change company.
  • Joseph N.S. Eisenberg, Ph.D., a researcher who integrates disease transmission models with field studies to study environmental determinants of infectious diseases.
  • Dr. Shishir V. Shah, D.O., co-implemented one of the most extensive wound care/hyperbaric clinical delivery models in the U.S.
  • Dr. Chantal Walsh, M.D., certified medical director by The Society of Post-Acute and Long-Term Care Medicine.
  • Dr. Stephanie Taylor, M.D., named one of the top 20 women to watch in health care engineering by Engineered Systems.
  • Dr. Elliott Kroger, M.D., listed in Chicago Magazine’s Top 500 Doctors in 1997 and 2001.
  • Dr. Roy S. Rogers, III, M.D., retired physician and resident at a community managed by Life Care Services; recipient of the Master Dermatologist Award.

EverSafe 360° is all-encompassing and focuses on the emotional and physical aspects of keeping everyone as safe as possible to enjoy their “best life” experience at an LCS community. The program is delivered with the care and compassion that allows LCS to quickly and comprehensively alleviate any concern around safety measures.
For more information about EverSafe 360°, click here.

If we can see into the future…

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Predicting the future has always been a risky business. Ancient oracles whose predictions turned out to be false didn’t last long. TV meteorologists who forecast floods and snow days that never happen see their ratings fall. So while we’ve identified four senior living trends for 2021 and beyond, don’t throw us into a volcano if they don’t all pan out. After all, no one saw the pandemic coming. But how the senior living industry has responded to it has helped bring the future of senior living into focus. Let’s take a closer look.

2021 and Beyond: The Future of Senior Living

Priority Access to Newly F.D.A. Approved COVID-19 Vaccine

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River Glen of St. Charles is pleased to be able to offer the COVID-19 vaccination to residents and employees through our partner pharmacy. Residents and employees will be in the initial distribution group in the CDC phased allocations and among the first in the country to have access to the vaccine once it is available.  Specific vaccination distribution and delivery plans, including the prioritization of residents by level of care, will be determined by each state. Click here for the most recent state plan for the rollout of vaccine access. 

River Glen of St. Charles and other communities managed by Life Care Services are partnering with CVS or Walgreens to provide the vaccine to residents and staff, free of charge. Vaccinations will be carefully administered by a licensed professional at River Glen of St. Charles offering the peace of mind that comes with not having to venture out in public to receive the immunization.

River Glen of St. Charles is dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for residents.

If you have further questions about the COVID-19 vaccine, visit the CDC website here. Please contact us at (630) 443-8220 or email us at info@riverglenstcharles.com for specific information about the vaccination plan at River Glen of St. Charles.

To review current FAQs regarding the COVID-19 Vaccine, please click here.

Life Care Services Ranked Highest in Customer Satisfaction by J.D. Power

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It’s a Proud Time to Live at River Glen of St. Charles 

Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.

The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:

  • Resident activities
  • Community staff
  • Price paid for services received
  • Resident apartment/living unit
  • Community building and grounds
  • Dining 

“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.

Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at River Glen of St. Charles want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents. 

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page

 

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.

Priority Access to COVID-19 Vaccine

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River Glen of St. Charles residents will be among the first in the country to have free access to the COVID-19 vaccine once it is available. River Glen of St. Charles is partnering with CVS/Walgreens to provide priority access to the vaccine to residents in all care levels – independent living, assisted living and memory care – all free of charge

Vaccinations will be carefully administered by a licensed professional within the community, offering the peace of mind that comes with not having to venture out in public to receive the immunization.

Life Care Services communities such as ours are dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for our residents.

Call us at (630) 443-8220 today to learn more about becoming a resident and ensuring earliest access to the COVID-19 vaccine.

Rightsizing for your next chapter…

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Most older adults know a day will come when it’s time to downsize. Some people dread it. Others take it in stride as a necessary step to the lifestyle they want. Whichever way you look at it, downsizing — or rightsizing your life — can tug at your heartstrings and play with your emotions. To help you get through it without feeling overwhelmed, here are some tips for dealing with the emotions of downsizing.

Managing the Emotions That Come With Downsizing

 

 

COVID-19 Update

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As the nation continues to navigate the challenges faced during the COVID-19 pandemic, River Glen of St. Charles has prioritized the health and well-being of our residents and team members.

With the support of our management company, Life Care Services, we have expanded our infection and disease prevention protocols based upon the Centers for Disease Control & Prevention guidance for long-term care communities. This includes enhanced cleaning protocols, screening and restrictions for visitors and new residents, social distancing practices and increased training for team members.

And through it all, we have focused on providing the experiences Life Care Services communities are known for. We remain dedicated to serving our seniors, first and foremost.

We recognize the big moments.
Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. While a virtual party can’t replace an in-person gathering, it does remind residents that we can always find ways to celebrate positive moments during this time.

We honor daily routines.
We know residents miss the little moments in the day that bring people together, like morning coffee or cocktail hour. Coffee deliveries and socially distant cocktail carts are just two of the many ways our community ensures residents still get to enjoy these routine-but important-activities.

We appreciate each other’s company.
It’s hard to be apart from friends and family, but technology has given us dozens of ways to turn life’s moments into virtual experiences. We recognize the activities residents typically look forward to and are turning them into virtual or socially-distanced events, providing the opportunity for meaningful connections daily.

We encourage physical and mental wellness.
Staying active – both physically and mentally – is essential to emotional well-being. From streaming exercise classes to setting up reading or pen-pal programs with local school children, we are dedicated to helping our residents stay active and connected. 

Rest assured, at River Glen of St. Charles, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”

Community Reopening Update: 

River Glen of St. Charles will continue to work in partnership with Life Care Services as well as local, state and federal government agencies to prioritize the safety of our residents. Our dining venues are now open for socially-distanced dine-in opportunities. We continue to provide engaging opportunities and activities for our residents. We welcome the opportunity to provide virtual visits to those wanting to connect with a loved one or view more about life at our community. Our ability to support in-person visits will depend upon current state and local guidance. Contact us directly if you are interested in scheduling an experience with our team.

It’s never too late to learn new tricks!

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Most of us appreciate the importance of physical wellness both now and as we age. Intellectual wellness too has garnered more attention as we learn about the effects aging can have on our cognitive functions. But what many of us never consider is our emotional wellness and our ability to reduce anxiety, boost happiness, and enjoy sharper mental focus.

Yet, within the ever-growing list of apps with which you can decorate your home screen are a slew of mental health apps that can help all of us in our quest to achieve emotional wellness and improved mental health. Each of these apps can be downloaded from the Apple App Store or on Google Play. Click here to see our favorites: https://www.lifecareservices-seniorliving.com/blog/

Celebrating 99 years of life! Happy Birthday Evelyn!

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We were so happy to celebrate Evelyn’s 99th birthday at River Glen!

After the festivities of this big day, we received this lovely letter from Evelyn’s daughter:

To All,

What an absolutely beautiful 99th birthday celebration day my mother had today.
Thank you so very much for making this all possible!!!! Thank you for all the things you did to make is special!!!!
My family cannot stop talking about how wonderful my mother looked today, she was just glowing with happiness and pride.
She sure had a full day and it will be a day we will all remember.
What we now look forward to next year when we can plan her 100th birthday celebration!!!!
Again, we are truly grateful for having this opportunity to celebrate mom’s birthday with her.
Sincerely,
Mary

 

Evaluating Your Senior Living Options: Rental Communities

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If you’ve been considering a senior living community for yourself or a loved one, you’ve probably noticed that the options are vast and vary. It can seem a bit overwhelming. Where do you even start?

A good place to begin is by looking at two of the most popular choices – Life Plan Communities (also known as Continuing Care Retirement Communities or CCRCs) and rental retirement communities.

While both types of independent senior living communities can offer similar benefits in the way of fitness and wellness programs, dining options, housekeeping and social, recreational programs, rental retirement communities don’t typically provide access to a full continuum of health care services like a Life Plan community.

However, more and more rental senior living communities are now providing higher levels of care, including assisted living and memory care – without requiring an entrance fee or long-term financial obligation. Many seniors find them attractive for the choice, flexibility, and control over how and when health care services are structured, scheduled and delivered.

What is a Rental Senior Living Community?

Senior independent living rentals are considered less expensive than Life Plan communities because they don’t require a sizable entrance fee upfront.

A rental senior living community typically offers apartment-style living for independent, or mostly independent seniors. It requires a resident to sign a lease and pay a security deposit, sometimes called a community fee, which may or may not be refundable. As well, a resident doesn’t have to meet medical and financial eligibility criteria for residency that’s required at a Life Plan community.

However, your rental fee can be increased when a lease is renewed. But on the flip side, there’s no long-term commitment at a rental senior living community. If you decide to leave the community, you may do so without much of a financial sacrifice.

Fees for Health Services at Rental Communities

Like Life Plan communities, rental retirement communities can offer higher levels of care such as assisted living and memory care. Historically, most stop short of offering an on-site healthcare center for skilled nursing and rehab, although there are some that do.

A Life Plan community requires a substantial entrance fee, which helps offset the future costs of health care if needed, plus an ongoing monthly fee. On the other hand, a rental senior living community’s fees for health care services are based on the needs of each resident. It’s pay as you go. That means if your health needs change, your monthly fees will also change, as you’ll be charged at market rates for each care service you receive.

The upside is that if you never need these services, it doesn’t affect your monthly fee and you’re not paying for them upfront. A potential drawback is that if your health needs change and the community doesn’t provide the level of care you need, such as long-term care, you’ll have to pay to bring these services into your home or move to another community.

What’s Right For You?

When considering your senior living options, it’s important to be well informed. Many favor Life Plan communities for the peace of mind of knowing that they have guaranteed care for life. But if you prefer convenience and flexibility, and don’t find an entrance fee to be appealing, a rental retirement community may be the best choice for your needs.

As you explore your options, use our Find a Community locator tool. With over 140 rental and Life Care communities around the country, Life Care Services is sure to have the right option for you and your family.

Evaluating Your Senior Living Options: Rental Communities