Predicting the future has always been a risky business. Ancient oracles whose predictions turned out to be false didn’t last long. TV meteorologists who forecast floods and snow days that never happen see their ratings fall. So while we’ve identified four senior living trends for 2021 and beyond, don’t throw us into a volcano if they don’t all pan out. After all, no one saw the pandemic coming. But how the senior living industry has responded to it has helped bring the future of senior living into focus. Let’s take a closer look.
River Glen of St. Charles is pleased to be able to offer the COVID-19 vaccination to residents and employees through our partner pharmacy. Residents and employees will be in the initial distribution group in the CDC phased allocations and among the first in the country to have access to the vaccine once it is available. Specific vaccination distribution and delivery plans, including the prioritization of residents by level of care, will be determined by each state. Click here for the most recent state plan for the rollout of vaccine access.
River Glen of St. Charles and other communities managed by Life Care Services are partnering with CVS or Walgreens to provide the vaccine to residents and staff, free of charge. Vaccinations will be carefully administered by a licensed professional at River Glen of St. Charles offering the peace of mind that comes with not having to venture out in public to receive the immunization.
River Glen of St. Charles is dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for residents.
If you have further questions about the COVID-19 vaccine, visit the CDC website here. Please contact us at (630) 443-8220 or email us at email@example.com for specific information about the vaccination plan at River Glen of St. Charles.
To review current FAQs regarding the COVID-19 Vaccine, please click here.
It’s a Proud Time to Live at River Glen of St. Charles
Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.
The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:
- Resident activities
- Community staff
- Price paid for services received
- Resident apartment/living unit
- Community building and grounds
“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.
Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.
Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.
What Does This Mean for our Residents?
We are deeply grateful to know that our hard work is valued, and we at River Glen of St. Charles want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.
If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.
Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.
River Glen of St. Charles residents will be among the first in the country to have free access to the COVID-19 vaccine once it is available. River Glen of St. Charles is partnering with CVS/Walgreens to provide priority access to the vaccine to residents in all care levels – independent living, assisted living and memory care – all free of charge.
Vaccinations will be carefully administered by a licensed professional within the community, offering the peace of mind that comes with not having to venture out in public to receive the immunization.
Life Care Services communities such as ours are dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for our residents.
Call us at (630) 443-8220 today to learn more about becoming a resident and ensuring earliest access to the COVID-19 vaccine.
Most older adults know a day will come when it’s time to downsize. Some people dread it. Others take it in stride as a necessary step to the lifestyle they want. Whichever way you look at it, downsizing — or rightsizing your life — can tug at your heartstrings and play with your emotions. To help you get through it without feeling overwhelmed, here are some tips for dealing with the emotions of downsizing.
As the nation continues to navigate the challenges faced during the COVID-19 pandemic, River Glen of St. Charles has prioritized the health and well-being of our residents and team members.
With the support of our management company, Life Care Services, we have expanded our infection and disease prevention protocols based upon the Centers for Disease Control & Prevention guidance for long-term care communities. This includes enhanced cleaning protocols, screening and restrictions for visitors and new residents, social distancing practices and increased training for team members.
And through it all, we have focused on providing the experiences Life Care Services communities are known for. We remain dedicated to serving our seniors, first and foremost.
We recognize the big moments.
Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. While a virtual party can’t replace an in-person gathering, it does remind residents that we can always find ways to celebrate positive moments during this time.
We honor daily routines.
We know residents miss the little moments in the day that bring people together, like morning coffee or cocktail hour. Coffee deliveries and socially distant cocktail carts are just two of the many ways our community ensures residents still get to enjoy these routine-but important-activities.
We appreciate each other’s company.
It’s hard to be apart from friends and family, but technology has given us dozens of ways to turn life’s moments into virtual experiences. We recognize the activities residents typically look forward to and are turning them into virtual or socially-distanced events, providing the opportunity for meaningful connections daily.
We encourage physical and mental wellness.
Staying active – both physically and mentally – is essential to emotional well-being. From streaming exercise classes to setting up reading or pen-pal programs with local school children, we are dedicated to helping our residents stay active and connected.
Rest assured, at River Glen of St. Charles, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”
Community Reopening Update:
River Glen of St. Charles will continue to work in partnership with Life Care Services as well as local, state and federal government agencies to prioritize the safety of our residents. Our dining venues are now open for socially-distanced dine-in opportunities. We continue to provide engaging opportunities and activities for our residents. We welcome the opportunity to provide virtual visits to those wanting to connect with a loved one or view more about life at our community. Our ability to support in-person visits will depend upon current state and local guidance. Contact us directly if you are interested in scheduling an experience with our team.
We were so happy to celebrate Evelyn’s 99th birthday at River Glen!
After the festivities of this big day, we received this lovely letter from Evelyn’s daughter:
What an absolutely beautiful 99th birthday celebration day my mother had today.
Thank you so very much for making this all possible!!!! Thank you for all the things you did to make is special!!!!
My family cannot stop talking about how wonderful my mother looked today, she was just glowing with happiness and pride.
She sure had a full day and it will be a day we will all remember.
What we now look forward to next year when we can plan her 100th birthday celebration!!!!
Again, we are truly grateful for having this opportunity to celebrate mom’s birthday with her.
Federal and state governments are releasing plans to reopen the economy to essential business. While this is an encouraging sign to our country’s response to COVID-19, please know this process will be taken thoughtfully at River Glen of St. Charles. We will implement a three-phased approach when reopening our community. Decisions for each phase will be based on state and regional criteria, advice from public health officials, and the health status of our community.
We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of our residents and employees must remain our highest priority. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no short cuts or easy answers to how we reduce our risk to COVID-19 and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other.
In the upcoming weeks, and until further notice, River Glen of St. Charles will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocol and restricting non-essential visitors. We understand the risks posed to our community from COVID-19 and remain committed to our processes. We’ll only begin to shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, and local and state health departments. As the situation develops, and we make changes to our protocols, residents, employees and families will be notified first —but to reiterate, we will not be modifying our precautionary measures at this time.
Thank you for your patience, your support, and for embodying that hopeful spirit that River Glen of St. Charles is known for as we continue to navigate this process together. For detailed information regarding our community policies and updates to our reopening efforts, please contact our community directly. For more information regarding the national response efforts taken by LCS communities, visit https://www.lcsnet.com/covid-19-update/.