Coronavirus Update

By News

After careful consideration for the health and safety of residents, employees, and family members, our community amended its visitor policy on Monday, March 16, and is restricting visitors from entering our community.

Please bookmark the LCS website for future updates and information regarding our community COVID-19 response and prevention measures already implemented, such as:

  • Educating all staff and residents in social distancing guidelines
  • Increasing the frequency and rigor of cleaning and disinfecting common community areas
  • Implementing temporary visitor restrictions, including deliveries
  • Canceling on-site large group social events and recreational activities
  • Reviewing and executing our emergency preparedness and response program
  • Asking residents and employees to reschedule travel plans and remain in our community
  • Deploying an updated visitor advisory for communities and to campus
  • Coordinating best practices across the broad, LCS partner network
  • Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees

All future updates regarding the COVID-19 response, including visitor policies, social distancing guidelines, and prevention recommendations, can be found here. LCS has also opened a national hotline for information. Call 855-998-4934. For local information about our community, please use (630) 443-8220.

Coronavirus Update – March 15, 2020

By News, Uncategorized

Hello River Glen of St. Charles community,

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps River Glen of St. Charles is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19.

We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates at the following website.

Our community is:

  • Continuing to follow the guidance from both the CDC and local health authorities
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Encouraging a temporary reduction in visitation and deliveries
  • Reducing on-site group social events and recreational activities
  • Reviewing our emergency preparedness and response program
  • Asking residents to communicate any travel plans
  • Coordinating best practices and across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

  • Avoiding crowds and large social gatherings
  • Regularly cleaning and disinfecting personal spaces
  • Avoiding touching your face
  • Regularly washing your hands with soap and water for at least 20 seconds
  • Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

Updates from LCS: https://www.lcsnet.com/covid-19-update/

COVID-19 Prevention Recommendations:https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms:https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick:https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

 

 

To our families and community at large:

By News

 

 

We are following guidelines put forth by the U.S. Centers for Disease Control (CDC), the Illinois Department of Public Health IDPH) and Life Care Services, our management company. We will now be implementing several extra health measures to protect our residents, staff and others entering our community. Effective tonight, March 12, 2020 at 8:00 PM, River Glen will be closed to visitors. The only people who will be allowed in the building will be staff and those that are medically necessary (like doctor’s visits, PT, etc.). Please see the attached letter with further details.

If you do your loved one’s laundry, drop off medications, etc., you can still do that. However, you will be stopped at the front door. We will pick up and drop off the items to the apartment on your behalf and bring them to you at the front door.

Please also note that we are changing all exterior locks on the building. Once this restriction is lifted by IDPH, we will provide you with updates on when we will return the front entrance to the Entrance key.

For your reference, the link below is the CDC’s recommendations for those at high risk, which includes our seniors:

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

Thank you all for your understanding as we carry out this mandate.

 

Coronavirus Update

By Uncategorized

The health, safety and well-being of our residents, employees and families is always a priority at our community.  With the coronavirus (COVID-19) in the news and in the minds of many, we want to address actions, which are taking place related to this concern.

Some of the actions we are addressing include:

  • Consistent updates and communication to those who live and work at the community.
  • Evidence-based precautions that align with guidelines provided by the CDC.
  • Reviewing emergency preparedness and response measures in the event that a virus impacts our community or the surrounding area.
  • Changes to our travel and visitation guidelines for all employees, partners and guests.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.

We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact RiverGlenStCharlesLIFE@RiverGlenStCharles.com at (630) 443-8220.

Helpful Resources

Centers for Disease Control

World Health Organization

Illinois State Health Department

May your days be merry and bright….

By News

River Glen of St. Charles was honored to partner with LivingWell Cancer Resource Center to sponsor a family this Christmas season.  Our staff, residents and our resident’s families came out in full holiday force to make all these wishes come true!

Our Fifth Avenue Thanksgiving Feast was fun for all!

By News, Uncategorized

Thanksgiving is for gathering around a table with loved ones for a time of feasting, counting blessings and celebrating those who are important in our lives.   We love to celebrate Thanksgiving in our Fifth Avenue neighborhood with our residents and their loved ones!  It’s a special day full of food and great fellowship with our residents, their families and our staff.

The spirit of gratitude was in the air!

There’s no place like home at River Glen!

By News

A daughter of one of our residents sent our staff this lovely note:

To all of the River Glen staff,

Yesterday my mother returned to River Glen after a short stay in the hospital.  I was so happy when she described how she was welcomed when she returned.  Mom said:

“So many people greeted me and said they were glad I was back.”

“The concierge at the front desk gave me a big hug.”

“The waitress in the dining hall was so excited to see me.”

“The nurses were glad to see me”  (Mom thinks everyone is a nurse).  I know she was including the aides in this comment.

“So many of my friends said they missed me.”

“I guess people like me since they were so glad to see me.”

I am crying as I write this email because Mom was very unhappy, confused  and agitated in the hospital, yet all  of those memories were erased when she came through the River Glen doors.  I am so happy she has warm, loving, caring people to be with.

 

We’re happy she’s here too! 

Free Slurpee Day at 7-Eleven was a sweet treat!

By Uncategorized

The Life Enrichment team at River Glen does a fantastic job helping residents get the most out of their days.  When FREE Slurpee day came upon us, we called 7-Eleven in St. Charles and asked if they could accommodate a group our size.  They were terrific and offered to let us come a day earlier to avoid the crowds and enjoy the free treat.  Cheers 7-Eleven!