Following is a note from Executive Director, Kristin Landahl, from the latest edition of Rediscover Life, the monthly newsletter for River Glen of St. Charles.
In speaking with a resident, I asked her what she likes about living at River Glen. Her response was, “I feel safe.” Safe can mean different things to different people as safety comes in a wide variety of forms.
We make the residents feel safe by knowing their names, their routines, their families. We have a warm and friendly environment here that makes our community feel safe.
Recently, we added Accushield, the new sign in and out kiosk at the front desk. I know it’s not quite as easy as just walking in the door or signing your name on a sheet of paper. However, the bene ts are much greater. For one thing, by having all our home health guests sign in and out, we know exactly who was seen every day and we’ve increased the report outs to the nurses. That increases resident safety.
Another great benefit of this system is knowing that all our vendors and home health providers are licensed, bonded, and background checked. What a relief to know that all of these providers are being held to the same level of vetting that our staff is before they are hired.
The next big piece of our safety puzzle is having nurses in the building 24 hours a day, seven days a week. The nurses will be able to keep an eye on every resident in our building, provide assessments, and help to prevent issues from getting out of hand.
Safety is a big deal here at River Glen. We want all our residents, staff, and families to not only feel safe, but to be safe. After all, “safety doesn’t happen by accident.”